Support
How can we help?
Answers to the most common questions about booking, baggage and changes.
How do I change or cancel my booking?+
Open My trips, select the booking, then choose Change or Cancel. Refund eligibility depends on your fare type.
When will I receive my e-ticket?+
Right after payment. You'll also get a confirmation email within a few minutes.
Can I add baggage after booking?+
Yes — go to My trips and select Add baggage. Prices vary by airline and route.
Do you support group bookings?+
For groups of 10+, contact our support team for a quote.